About Us
Spot is a team of pet-health-obsessed pet parents. We are driven by a shared vision to educate, empower, and engage pet lovers about the benefits of pet insurance to help them pay for covered vet bills so dogs and cats can live healthier, happier lives.
Spot Check
100%
Pet-friendly offices
BYOP
40+
Awesome Coworkers
Expawts at work
87%
Seasoned pet parents
The best therapy for dog-days
100%
Unlimited treats
With pet parent approval
Spot's Mission
Our mission is to create a more caring world by helping pet families get their pets the care they need to lead longer, happier lives together.
OUR STORY - WHY CHOOSE A SPOT PLAN
Pets Feel Better with Spot
From the beginning, Spot’s story has been pet-focused, and pet-parent-driven. We believe that the power of pet health should be in the hands of pet parents, which is where Spot plans have made the most impact in helping animals feel better, faster.
When we built Spot, it was on the promise to pets that pet parents would have the help they needed to plan for unexpected accidents, illnesses, and behavioral issues. Given the right tools, mobile technology is helping us keep that promise.
Our digital-first approach means pet lovers can count on the help that Spot plans offer. Empowering cat and dog lovers with information, tools, and technology, we are working together to create responsible communities of healthier pet families who help pets lead longer, happier lives
Our Paw Principles
Pets First
Our love for cats and dogs is only equaled by our strong advocacy to improve their wellbeing, regardless of their circumstances. We act in the best interest of pets and commit to tirelessly educating people about the benefits that insurance offers families when it comes to life-changing decisions.
Affordable Plan Options
We stand up for pet parents in the challenge to help provide for pets through research that delivers more affordable plan options regardless of economic circumstances.
Relentless Innovation
Our passion for good data, and consistent drive to innovate the products and services our plans provide must always lead to our business goal: To create responsible pet loving communities, so that cats and dogs and their people can lead longer, healthier lives together.
Our Culture
At Spot, the first thing you’ll notice about our pack is how much we care.
We care about pets, we care about people, and we genuinely care about each other, and it shows in everything we create, manage, and track.
Our company culture is lively, collaborative, personal, fast-paced, and social with lots of playtime in between. Thanks to our fun committee, our dog-friendly office is filled with treats for the people who work here and the pets that join us every day. From casino nights, happy hours, and pet birthday celebrations to recognizing outstanding work and teams and reinforcing work-life balance – it's never just another day at the office.Take a peek inside our day, watch this video.
Spot Is a Pack Leader
Happy Pet Parents Trust Spot
Rated 4.4 / 5 based on 2,202 reviews
Showing our 5 star reviews
They are super quick to process claims
They are super quick to process claims. When my dog passed away, they were thoughtful to call and send a letter of condolence.
great Insurance
When the called to cancel my pup that passed away. They were so nice and helped me with the other questions I had. The app is awesome and easy to navigate.
Fast and easy!
Fast and easy!
Timely turnaround of claims processing.
Timely turnaround of claims processing.
My Great and Easy Experience
What made my experience great was the ease in choosing this insurance. Also how simple it was to submit a claim and not to mention how useful the app is!
Very good service
Very good service
Fast delivery
Fast delivery
New to Spot and so far, so good!
I am new to Spot after years at other pet insurance providers. I am very impressed thus far at the online claim submission process, and speedy processing of claims and depositing of your benefits.
Spot Insurance is great.
The claims were easy to file, and the turnaround is fast. I've been very pleased with their service.
Extremely happy with Spot!
This is the first time I’ve bought pet insurance for a pet and I am so impressed with how straightforward and easy it was to process my claims after my puppy went into anaphylactic shock recently. Of course I would have spent whatever it took to save him - and he’s fine now, thankfully - but when the dust settled and I remembered that I had the insurance, I submitted my claims online and in less than a week they were processed and paid. If only human health insurance worked as smoothly as Spot Pet Insurance! I would recommend them to anyone.
Our Core Values
Run Thru Walls
Overcome obstacles, exhaust all options, produce innovative solutions, move fast – Win Together
Data-Driven Decisions
Base choices on pet needs, apply data to move forward, prioritize goals – Own the Outcome
Make it Memorable
Focus on uniqueness, focus on empowering the pet community – Think Bigger
