About Us
Spot is a team of pet-health-obsessed pet parents. We are driven by a shared vision to educate, empower, and engage pet lovers about the benefits of pet insurance to help them pay for covered vet bills so dogs and cats can live healthier, happier lives.
Spot Check
100%
Pet-friendly offices
BYOP
40+
Awesome Coworkers
Expawts at work
87%
Seasoned pet parents
The best therapy for dog-days
100%
Unlimited treats
With pet parent approval
Spot’s Mission
Our mission is to create a more caring world by helping pet families get their pets the care they need to lead longer, happier lives together.
OUR STORY - WHY CHOOSE A SPOT PLAN
Pets Feel Better with Spot.
From the beginning, Spot’s story has been pet-focused, and pet-parent-driven. We believe that the power of pet health should be in the hands of pet parents, which is where Spot plans have made the most impact in helping animals feel better, faster.
When we built Spot, it was on the promise to pets that pet parents would have the help they needed to plan for unexpected accidents, illnesses, and behavioral issues. Given the right tools, mobile technology is helping us keep that promise.
Our digital-first approach means pet lovers can count on the help that Spot plans offer. Empowering cat and dog lovers with information, tools, and technology, we are working together to create responsible communities of healthier pet families who help pets lead longer, happier lives.
Our 4 Paws Principles
Pets First
Our love for cats and dogs is only equaled by our strong advocacy to improve their wellbeing, regardless of their circumstances. We act in the best interest of pets and commit to tirelessly educating people about the benefits that insurance offers families when it comes to life-changing decisions.
Relentless Innovation
Our passion for good data, and consistent drive to innovate the products and services our plans provide must always lead to our business goal: To create responsible pet loving communities, so that cats and dogs and their people can lead longer, healthier lives together.
Natural Language
We promise to use our platform to share clear messages in natural language to simplify important information to help our members make the best decisions for their pets. We endeavor to always communicate clearly, educate, and inform to build strong relationships with our community.
Affordable Plan Options
We stand up for pet parents in the challenge to help provide for pets through research that delivers more affordable plan options regardless of economic circumstances.
Our Culture
At Spot, the first thing you’ll notice about our pack is how much we care.
We care about pets, we care about people, and we genuinely care about each other, and it shows in everything we create, manage, and track.
Our company culture is lively, collaborative, personal, fast-paced, and social with lots of playtime in between. Thanks to our fun committee, our dog-friendly office is filled with treats for the people who work here and the pets that join us every day. From casino nights, happy hours, and pet birthday celebrations to recognizing outstanding work and teams and reinforcing work-life balance – it's never just another day at the office.
Take a peek inside our day, watch this video.
Spot Is a Pack Leader
Happy Pet Parents Trust Spot
Rated 4.2 / 5 based on 1,099 reviews
Showing our 4 & 5 star reviews
Spot Pet Insurance is Worth Every Penny!
“Spot pet Insurance has exceptional customer service. They are always friendly and accommodating whe...
Really easy and helpful
I've only had spot for a few months but we have needed to use them and the claims are easy to submit and...
Very easy to customize your coverage
“Very easy to customize your coverage for your pet. It also provides option to add wellness coverage, which...
Quick and easy to apply
Super easy to sign up and the person I talked to on the phone was very helpful. It’s nice to find an insurance that...
Spot Pet Insurance is Worth Every Penny!
“Spot pet Insurance has exceptional customer service. They are always friendly and accommodating whe...
Really easy and helpful
I've only had spot for a few months but we have needed to use them and the claims are easy to submit and...
Very easy to customize your coverage
“Very easy to customize your coverage for your pet. It also provides option to add wellness coverage, which...
Quick and easy to apply
Super easy to sign up and the person I talked to on the phone was very helpful. It’s nice to find an insurance that...
Our Core Values
Run Thru Walls
Overcome obstacles, exhaust all options, produce innovative solutions, move fast – Win Together
Data-Driven Decisions
Base choices on OKRs, apply data to move forward, and prioritize business goals – Own the Outcome
Make it Memorable
Focus on uniqueness, focus on empowering the pet community – Think Bigger
Contact Us
Contact Us
Questions? Let us dig up an answer. Our helpful team is just one phone paw away or you can visit the contact page.