Customer Care Center

Questions? Let Us Dig Up An Answer.

Questions about your quote? Want to talk policies? We're here for you and your pet.

Our call center is currently closed. Our normal hours of operation are: Monday to Friday 8:00am – 8:00pm EST.

Customer Service

Monday to Friday
8:00am – 8:00pm EST

Phone: 1.800.905.1595

Before reaching out with questions about pet insurance plans from Spot, be sure to read our FAQ page.

When calling our call center, please provide the representative with this priority code: Spot

For more information regarding partnership opportunities, please reach out via the contact form or this email: marketing@spotpetins.com.

Spot Pet Insurance, we believe pets make us better humans. We strive to support pet parents and their furry family members from wet nose to waggy-tail with extensive products, services, and plans. Pet insurance you both will love.

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Spot NOTICE TO CALIFORNIA RESIDENTS
Pre-existing conditions are not covered. Waiting periods, annual deductible, co-insurance, benefit limits and exclusions may apply. For all terms and conditions visit spotpetins.com/sample-policy. Preventive Care reimbursements are based on a schedule. Accident & Illness coverage reimbursements are based on the invoice. Products, schedules, discounts, and rates may vary and are subject to change. More information is available at checkout.

Insurance plans are underwritten by United States Fire Insurance Company (NAIC #21113. Morristown, NJ). Insurance plans are marketed and produced by Spot Insurance Services, LLC. (NPN # 19246385)