COVID-19 update: We will not cancel or non-renew any active policies due to non-payment through August 1, 2020. If you need assistance, please call us at 1.800.905.1595 to learn more.

Customer Care Center

Questions? Let Us Dig Up An Answer.

Questions about your quote? Want to talk policies? We're here for you and your pet.

Our call center is currently closed. Our normal hours of operation are: Monday to Friday 8:00am – 8:00pm EST.

Customer Service

Monday to Friday
8:00am – 8:00pm EST

We pride ourselves on our ability to serve you quickly; however, wait times may be longer due to COVID-19 impacts. Thank you for your patience.

Phone: 1.800.905.1595

[email protected]

When calling our call center, please provide the representative with this priority code:

For more information regarding partnership opportunities, please reach out via the contact form or this email: [email protected].

We're committed to helping pets lead longer, healthier lives by providing health insurance with first-class service and high quality coverage.

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SPOT NOTICE TO CALIFORNIA RESIDENTS
Pre-existing conditions are not covered. Waiting periods, annual deductible, co-insurance, benefit limits and exclusions may apply. For all terms and conditions visit spotpetins.com/sample-policy. Preventive Care reimbursements are based on a schedule. SPOT On Coverage reimbursements are based on the invoice. Products, schedules, discounts, and rates may vary and are subject to change. More information available at checkout.

Insurance plans are underwritten by United States Fire Insurance Company (NAIC #21113. Morristown, NJ). Insurance plans are marketed and produced by SPOT Insurance Services, LLC. (NPN # 19246385)