Customer Care Center

Questions? Let Us Dig Up An Answer.

Questions about your quote? Want to talk policies? We're here for you and your pet.

Our call center is currently closed. Our normal hours of operation are: Monday to Friday 8:00am – 8:00pm EST.

Customer Service

Monday to Friday
8:00am – 8:00pm EST

Before reaching out with questions about pet insurance plans from Spot, be sure to read our FAQ page.

When calling our call center, please provide the representative with this priority code: Spot

For more information regarding partnership opportunities, please reach out via the contact form or this email: