What Happens to My Pet Insurance if I Move?

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If you move within your current state, you are able to adjust your address via the “Account Information” section in the SPOT Customer Portal. You will also need to update your billing address there as well.

Note: your premium may change based on your new zip code.

If you are moving to a new state, please contact the SPOT Customer Service team at 1.800.905.1595

We will need to assist in transferring your policy to your new state, in order to maintain your pre-existing conditions history.

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    We work to maintain accurate, current information. If you notice any content that requires updating, please contact us via email at service@customer.spotpetins.com or by mail at Spot Pet Insurance Services LLC, 303 Banyan Blvd, Suite 101 West Palm Beach, FL 331401.