How Do I Appeal My Claim?

Table of Contents

The number of days to appeal a claim varies by the state in which your policy was issued.

All requests to appeal your claim must be made in writing to us. Any submitted appeal should state clearly why you or your vet disagree with the initial determination and include supporting documentation.

To appeal your claim simply email your request and supporting documentation to service@customer.spotpetins.com.

Once your appeal has been received, you will receive an email confirmation. Note: Appeals may take around 30 days to be reviewed.

Table of Contents

    Meow

    Get your free quote today

    Get My Price

    Pet Insurance You Both Will Love

    We work to maintain accurate, current information. If you notice any content that requires updating, please contact us via email at service@customer.spotpetins.com or by mail at Spot Pet Insurance Services LLC, 303 Banyan Blvd, Suite 101 West Palm Beach, FL 331401.